3000 Avenue Watt, Québec G1X 3Y8
418 659-6430
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Notre réputation n’est plus à faire
Evaluations Google
4.8
Basé sur 298 avis
Carrosserie Groupe Saillant
4.8
Lysamarie Côté-Raymond
12:58 14 Jun 24
Very good service. The repairs were done very well and they left my car spotless. Thank you for cleaning the interior/exterior, it's a big plus.
Johanne Robitaille
13:05 24 Apr 24
Excellent service from the whole team. Mr. Sébastien Leclerc took the time (even with a busy schedule) to meet with me, analyze and explain the problem with my car. So the problem with the water leak from the roof was quickly resolved. Friendly and welcoming staff. I highly recommend them.
Philippe Charland
22:50 18 Feb 24
Impeccable service, both from the reception employees, the estimator and the Director of the co-located Enterprise branch. The body work is of very high quality. Thank you and congratulations to the whole team.
Jacinthe Bouchard
18:40 27 Nov 23
Very warm welcome and very professional work. My car had been washed inside and out before delivery.I recommend this bodybuilder without hesitation. Thank you to the whole team & particularly to Mr. Richard D’aigle who welcomed me during my first visit.
Pascale G
16:06 16 Nov 23
He put a new Bazou straight, but first of all he even took care of washing it! .Very good service if the Dealer of the same group was as professional as their body service the whole salient group experience would be wonderful.
Simon Chenel
10:17 16 Nov 23
Very high quality work! Excellent service both over the phone and on site. Major work on a new car. Flawless. THANKS! 😎
Raynald Genois
00:11 07 Nov 23
I'm sorry but I cannot recommend this bodybuilder!! Not for the service upon arrival but for the work rendered!! As if it was brand new for them to paint a plastic bumper!! The color difference is quite obvious but for them it's normal so be careful! It was a recommendation from my insurer and I regret it!!
Jean-Marie Vachon
22:47 22 Oct 23
I can tell you that I had great service, nothing to say except that everything was perfect 👍 very courteous and kind people I recommend without problem congratulations to the whole team 👍
Leandro Borges de Carvalho
02:41 03 Oct 23
My car went to this shop for the 3rd time and they did not fix the bumper issue.
Leandro Borges de Carvalho
18:26 15 Aug 23
Not a professional job. Promised me that my car would stay as original but far from that. Looks like some kid painted the car's bumper.Update: The vehicle was fixed after I returned it to the car shop.
Jérémie Belley-Lessard
15:26 13 Aug 23
I reported for a breakdown on my car and within minutes an employee repaired my vehicle free of charge. I highly recommend this company.
Leandro Borges de Carvalho
10:14 03 Aug 23
Not a professional job. Promised me that my car would stay as original but far from that. Looks like some kid painted the car's bumper.
Axel Vilandré
14:20 25 Jul 23
Excellent service, we could not have better suited to solve the problem we had. In addition, the staff is very friendly and patient!Thank you for everything! Really appreciate the good work you do!
Yan
16:09 10 Jul 23
wow!! I had a quote made to repaint my vehicle…. warm and professional welcome I recommend congratulations to the whole team for the good work it makes a change from the poor service that we can receive elsewhere Thank you!!!👏
Marie Josée Dupont
18:39 29 Jun 23
Very good service, professional staff, smiling and kind. Impeccable job done on my vehicle. Thanks to the whole team.
Yves Blais
17:21 26 Jun 23
They repaired dents in one of the doors using the paintless dent removal technique and the results are just perfect! The welcome and service is impeccable. I recommend without hesitation.
Marie-Claude Allard
14:22 15 Jun 23
Courteous and smiling staff, excellent service and the repair of my windshield was impeccable! In addition, you can rent a vehicle from Enterprise at the same counter, so it’s very convenient. Excellent service on this side as well. Thanks to the whole team!
juliensAn1
11:23 06 Jun 23
A nightmare.Subaru WRX 2020 blueA job on the trunk and bumper ended up spilling over the entire rear of the vehicle up to the doors.Slides, breaks in the primer, tap marks in the varnish, excessive orange peel, dust in the varnish and poor color matching. They also broke plastics in the trunk and my cargo net, but they replaced them after I told them about the damage.They attempted to repair the bodywork several times from May to September, but made it worse each time.They ended up doing a nice finish with the polish, but not with the color. There are now purple highlights all the way to the doors. In front view, it is acceptable, but in side view or when it is darker you only see purple.They now refuse to fix their mistake and say I have too high expectations. My car is now purple after the rear doors.... see photos...On the other hand, Sébastien is very kind and courteous and I really think that he did everything in his power to satisfy my expectations. Except he's not the painter. My car is still not well repaired.I didn't want it to be showroom, but I wanted it to return to its original appearance, as it was when I bought it new.Beware of those who want a good job. They will promise you a perfect result, but they won't deliver. This is a place that makes volume. Quality is acceptable if for you a car is used to go from point A to point B. Your car will have defects when it leaves the Saillant Group bodybuilder. Inspect your vehicle carefully.
Soumission Laser Die Cut
02:03 26 May 23
Great service!! Warm, courteous and professional welcome. The employees are amazing and honest. Choosing this company to take care of your car repairs means choosing peace of mind and superior expertise!!
Will Drouin
14:08 05 May 23
Exceptional customer service. The employees are attentive to customers and offer a truly professional service.I had two defective sensors in my two driver's side doors (front and rear) which meant that my car did not know when my doors were closed. It happened to be the two doors that I had had Groupe Saillant replace 7 months earlier. It seems to be an adon, but they still fixed my problem at no cost!I recommend 100%!!
Francine St Hilaire
20:46 04 Apr 23
Carrosserie Groupe Saillant is a serious company and the staff does impeccable work. Everything went well and the staff are to be commended.
M T
14:29 07 Feb 23
Very good experience.I had the chance to work at the salient group for a few weeks, I really enjoyed my experience because I was surrounded by professionals who love their job and that allowed me to learn a lot!What I preferred?Attention to detail over productivity!At the slightest doubt or question I had a colleague by my side to help me and show me the right way to work.In case of breakage they replace the pieces without asking questions or try to install it without it showing. (which often happens with competitors)Otherwise, I liked the family atmosphere, the operation and their administration formula.I highly recommend "Carroserie Groupe Saillant"
Michel Turbide
13:28 02 Feb 23
Thank you to the entire Carrosserie Saillant team for the excellence of their service and their welcome. They did a wonderful job on my 2023 Subaru following an unfortunate accident in a relatively short time, given the lead times for new parts. cheer ! I recommend them with conviction that they are excellent.Michael TurbideLevi's
Ariane Ducharme
13:58 11 Jan 23
The experience with Carrosserie Groupe Saillant was A1! I got into it in December and I thought my vehicle was a total loss, but with the work done by the team, we can no longer see any damage! I am very satisfied and I will recommend them for sure!
Lisette Laforest
16:48 20 Dec 22
My car was seriously damaged, two doors smashed in, the structure damaged, a whole side of paint to be redone… They just gave it to me. The work is impeccable, the manufacturer's standards are respected, they took the time to answer my questions, the service is courteous, in short, a good job. A big thank you!
Jonathan Lessard
01:33 12 Dec 22
The work of the Saillant group on my Honda HR-V is excellent. I hope I don't have an accident again, but I know where I'm going to go if it happens to me. I am really satisfied!
AutoCan Detailing
19:28 30 Nov 22
A few months ago, I had to change the glass of my sunroof which had burst by an impact, very rare things according to them and my dealer, I went to the salient group garage the same day, they directly removed the glass, cleaned the interior of the vehicle due to the chips and they installed a temporary protection, they then ordered the glass of the sunroof and installed everything.All this in 1 week and a few days very fast, courteous service.Thanks to Mrs hardy and Mr denoncourt for their professional service
Louise Dufresne
17:56 18 Nov 22
I would like to congratulate Mr. Jean-Philippe Chevrette for his professionalism and his eagerness to settle my damage to the bodywork. Thank you sincerely with all my heart!
Naura Lagotte
13:14 19 Oct 22
I am not a very difficult customer and this is my first complaint on Google. Receptionist who is unprofessional and arrogant. Does not confirm appointments and laughs at us on the phone and in the store. The customer service of this receptionist leaves something to be desired.Second time I have to repaint my vehicle. And always complicate to have a good service.
juliensAn1
02:01 15 Oct 22
A nightmare.Blue 2020 Subaru WRXA job on the trunk and bumper ended up spilling over the entire rear of the vehicle to the doors.Runs, cracks in the primer, slap marks in the varnish, excessive orange peel, dust in the varnish and poor color matching. They also broke some plastics in the trunk and my cargo net, but they replaced them after I told them about the breakage.They attempted to repair the body several times from May to September, but made it worse each time.They ended up doing a nice finish with the polish, but not with the color. There are now purple highlights all the way to the doors. In front view it is acceptable, but in side view or when it is darker you only see purple.They are now refusing to fix their mistake and say I have too high expectations. My car is now purple after the rear doors....see pictures...On the other hand, Sébastien is very nice and courteous and I really think that he did everything in his power to meet my expectations. Except that he is not the painter. My car is still not well repaired.I didn't want it to be showroom, but I wanted it to look like it did when I bought it new.Attention to those who want a good job. They will promise you a perfect result, but they won't. This is a place that make volume. The quality is acceptable if for you a car is used to go from point A to point B. Your car will have defects when leaving the Saillant Group bodybuilder. Take a good look at your vehicle.Update: I went to make quotes to other body shops and they too do not find that the work was done well. Why not have blended on the doors?? Did you purposely put pearl up to the doors without gradient??
juliensAn1
02:38 06 Oct 22
A nightmare.Blue 2020 Subaru WRXA job on the trunk and bumper ended up spilling over the entire rear of the vehicle to the doors.Runs, cracks in the primer, slap marks in the varnish, excessive orange peel, dust in the varnish and poor color matching. They also broke some plastics in the trunk and my cargo net, but they replaced them after I told them about the breakage.They attempted to repair the body several times from May to September, but made it worse each time.They ended up doing a perfect finish, but now there are purple highlights all the way to the doors.They are now refusing to fix their mistake and say I have too high expectations. My car is now purple after the rear doors....see pictures...On the other hand, Sébastien is very nice and courteous and I really think that he did everything in his power to meet my expectations. Except that he is not the painter. My car is still not well repaired.I didn't want it to be showroom, but I wanted it to look like it did when I bought it new.Attention to those who want a good job. They will promise you a perfect result, but they won't. This is a place that make volume. The quality is acceptable if for you a car is used to go from point A to point B. Your car will have defects when leaving the Saillant Group bodybuilder. Take a good look at your vehicle.
Elisabeth Carbonneau
18:23 29 Sep 22
Outstanding customer service!I had a mirror to replace and it was difficult to find a body that could take care of my situation. I had to call 5 different companies without success.When I contacted the salient group, I felt that my case could be taken care of, without any problem. Quickly, I got a quote and the replacement part was ordered just as quickly. They called me in the same week to inform me that the part had arrived and I was offered an appointment the next day.Unfortunately, my rearview mirror vibrated a lot while driving and I was slow to mention this information to the company. Even though I reported the problem a few weeks after the repair, there was no problem recommending the part and reinstalling it on my vehicle. All this at no additional cost. Nothing was complicated during the process and the waiting times were always more than reasonable. The follow-ups were easy to do and the employees were courteous, understanding and caring at all times!I recommend without hesitation the bodywork of the Saillant Group.
Jean-Francois Mondou
21:04 26 Sep 22
Great service!! wow! The speed in taking me for an evaluation done by Sébastien and Jérôme was more than appreciated! Very professional and excellent advice from Sébastien! I highly recommend!
Marc-André Gilbert
19:49 16 Sep 22
Outstanding service, extremely satisfied with my service, fast service and I have always been served with a big smile!!Thanks again !
Jean-Francois Mondou
20:44 14 Sep 22
Great service!! wow! The speed in taking me for an evaluation done by Sébastien and Jérôme was more than appreciated! Very professional and excellent advice from Sébastien! I highly recommend!
Francois Poulin
02:04 09 Sep 22
I have done business twice with Groupe Saillant bodywork and am very satisfied with the service and the work done. I felt confident with all the explanations given, the professionalism of the staff and the cleanliness with which the vehicles were returned to me.I recommend the Saillant Group without hesitation.
Tommy Thériault
13:00 16 Aug 22
Great service! Fast and courteous and they honor their lifetime warranty on the work.
Renaud Bergeron
22:34 12 Aug 22
Impeccable body work and fast services, thank you very much, my car is doing much better :)
Hélène Jacques
19:49 14 Jul 22
I greatly appreciated the professionalism of estimator Sébastien Leclerc. He took the time to listen to my expectations, to make the assessment and to explain to me the different solution options. The work was done according to my needs. Great service!
Mireille Urlon-Lagacé
21:03 07 Jul 22
Sébastien and the Carrosserie Groupe Saillant team welcomed me warmly and offered me impeccable service! I am very satisfied with my experience and the repair of my car. :)
Jacqueline Fortin
13:24 09 Jun 22
Un gros merci à Sébastien Leclerc pour l’accueil, le professionnalisme et toute mon admiration pour le perfectionnisme de l’équipe, en particulier merci à Jean (je m’excuse de ne pas me rappeler son nom de famille) qui a fait un travail impeccable.Toute l’équipe, en commençant par la qualité de l’accueil à la réception, est remarquable. Merci
Patrick Lamarche
18:10 07 Jun 22
My car was only a month old when a thick left its mark on a door when I was parked to go grocery shopping. After contacting my insurer, I decided to entrust my car to the Groupe Saillant coachbuilder. We did a great job on my car. We see no difference from the other doors of the car. Thank you for your great work!
Francine Bédard
14:21 28 May 22
Excellent service. Exemplary professionalism. Honest assessment. flawless work. Very courteous staff.
bourougaa faycel
16:43 22 Feb 22
Although I arrived without an appointment, they took the time to make a temporary repair while waiting for the date of my appointment. Thanks very much.
Francois Lemieux
17:04 14 Jan 22
My file was taken care of by the estimator Sébastien Leclerc. Professional service, a courteous guy who is looking for good value for money with the most efficient file follow-up... 6 stars for Sébastien!!!!!!
Fury Racoon
13:45 13 Jan 22
1 star because it is not possible to put less. Customer service is probably the worst I've had in my entire life. Shame on you.
Nicolas Duchesneau
16:01 17 Dec 21
Bodywork side nothing to say. A great job has been done. A big effort to solve a walking problem made by the estimator. But I had a part stolen from my vehicle and I realize a few days later that they forgot to put a locknut on my wheel. Not very much at all. I travel my 3 children daily in this vehicle and it seems like it's hard not to notice it. She was probably lost and we tried to sweep under the carpet. These last minute problems undoubtedly spoil all the good that has been done before. Pity.
Manuel AÑÒ
22:49 20 Nov 21
A very big thank you to the bodywork team and to Sebastien Leclerc who was the estimator who took care of my truck.A quick job done to perfection. I really appreciated that the mechanic took the time to fix my window motor rather than wanting to buy me a new one.I strongly recommend this bodywork without hesitation!
Diane Lortie
13:59 26 Sep 21
Thanks to Sébastien Leclerc. As I passed for an estimate of a small crash on a bumper, he was kind enough to fix my car right away.
Marquis nadeau
20:58 06 Aug 21
Disappointed. I was carried a mirror to have it painted. After agreeing on the job to be done and the $ 80 price tag I left the mirror to the body. When I went to get it I was told that the price was now $ 132 (65% increase!) Because we had to take the mirror apart. However, it had been discussed and I was never told that the price would be higher, otherwise I would have dismantled it myself. Of course we persist on the price and after sending me out for a walk I am finally charged $ 80 as agreed. I would have liked it to have happened differently but that's it ... In addition, the mirror was removed with a sharp object that left several marks under the cover. A slat would have been preferable but who am I to show you your work. On the other hand I must say that the painting is perfect. Moral of the story: If you are doing business here, make sure you have thoroughly investigated the matter before signing your contract at the bottom of the contract.
Bruno Nadeau
18:11 28 May 21
Following the replacement of our tailgate, we had to wait 1h30 on site during delivery, the time for the mechanic to try to remove an error code that we did not have on our arrival. The mechanic failed to fix the problem and we walked away with the problem. The manager insisted on telling us that we had this problem before arriving, but it was not. Very bad attitude of this manager, should not work in customer service. According to my insurer, this bodybuilder offers 5-star service. We certainly do not have the same evaluation criteria. First and last time I do business in this business.
Jaques Leblond
01:08 13 May 21
Dynamic team driven by excellence in customer service and the talent of its employees. Group salient the bodywork specialists !!
DEMAVIC CANADA
22:58 11 May 21
Je m'aperçois qu'il y a tellement d'avis positifs, que je ne vais pas être très long sur la façon dont ces professionnels remarquables ont su remettre ma TOYOTA SIENNA en état.Alors lorsque mon assurance me demande mon avis sur mon expérience, c'est la ''guerre des étoiles'' tellement qu'il y en a ...Merci pour votre service super pro ...Je ne vous dis pas à bientôt malgré tout ;-) mais le cœur y est ...
Errol East
17:56 30 Apr 21
The service is impeccable, the staff are incredibly kind and polite. Perfect job and they put my car back so clean, I would love to know what kind of soap they use to wash the cars. The courtesy car had a full tank, I give them 5 out of 5 Well done and thank you all for your good work.
Margaux Meyssonnier
14:54 30 Apr 21
Very good service, I recommend.- Cost of repairs faithful to the estimate!- Armando took the time to explain the work to me and answer my questions. Very good customer contact.- top and quick repair. The car is delivered completely cleaned.- very convenient on-site car rental service.- everyone is very helpful and available.
Manon Pichette
18:36 29 Apr 21
Bonjour M. Philippe (l’heureux patron de Sébastien Leclerc et Jean-François à la peinture)Je suis passé l’an dernier en mai 2020 pour un problème de rouille sur le toit et une porte de ma Mazda3-2013 et j’ai eu la chance de rencontre comme évaluateur Sébastien Leclerc qui a été d’un professionnalisme en plus d’être sympathique, minutieux et de très bon conseil.Suite aussi à ses précieux conseils ainsi que de Jeff à la peinture, je suis retournée en septembre 2020 pour une décontamination de mon véhicule ainsi que de faire polir mes phares. De plus encore avec leurs précieux conseils je me suis procurer ma peinture de retouche chez Génicolor qui porte très bien son nom.Je suis retournée aujourd’hui pour évaluation de rouille qui commence un peu et encore à ma demande j’ai été servi par Sébastien et je laisse donc prochainement mon véhicule pour retouche, décontamination aussi car le travail effectuer par Jean-François l’an dernier m’a convaincu de retourner chez vous.Alors sur ce j’espère que les patrons de Sébastien et Jean-François se disent et prennent conscience qu’ils ont des perles entre les mains car une femme seule chez un concessionnaire d’auto n’est pas toujours facile.Merci
Maryse Boulanger
17:34 16 Apr 21
By far exceptional service! Really, everyone I dealt with was professional. A perfect score in all respects for Sébastien Leclerc who knew how to make me confident and reassured. A man who is in HIS place that's for sure!
Jean Gregoire
18:13 25 Mar 21
Very good courteous service and deliver your car clean and similarly to the car rental service excellent and courteous
Marie-Pier Collin
20:28 22 Mar 21
It is impossible for me to pass over in silence the exceptional work of Mrs. Hardy as well as of her colleague (Mathieu) I believe. They quickly grasped the issues related to my car, which could not even move forward almost to my destination. You have been very human and I appreciate everything you have done for me!Sincerely, Marie-Pier
Claude DeMontigny
22:36 20 Jan 21
I enjoyed my experience with the staff.Warm welcome, desire to help me.Directed effectively to the right people.Availability and flexibility.I would definitely recommend this service business to a friend in need.
Alvin-Dexter Landry
19:09 17 Dec 20
Vraiment occupé, mais savent très bien gérer le temps. Super service.
A Google User
17:09 17 Sep 20
I recommend this company without hesitation. They are very knowledgeable and they stand out. I have a German car which requires special care during repairs. I have been to this recommended garage twice in a year and each time the customer service and repairs they have done have been impeccable. They even make sure that the temporary replacement automobile is of equal or better quality than your car. Deadlines, appointments and telephone follow-up are very well respected and coordinated. Thank you very much to all of your team. Serge Poulin
Guillaume Marcotte
20:46 26 Aug 20
Place that I highly recommend! Super nice and professional employees. I had to change the door of my vehicle following an accident and when I returned to the garage after the work it was impeccable.
Stéphanie Marcoux
18:30 28 Jul 20
Very professional, impeccable and very clean work, I highly recommend you.
Louis Fréchette
11:37 28 Jul 20
Friendly people, courteous and meticulous in every detail. After a very bad experience in another body shop, the Groupe Saillant experts resumed repairs and delivered work of exceptional quality!A pleasure to do business with them, I recommend!
Guylaine Langlois
21:56 18 Jul 20
Excellent service! Courteous and attentive staff.The repair of my vehicle was beyond my expectations.The finishing work was perfect. Well done to the body shop staff.A special thank you to Mr. Sebastien for his integrity and frankness.
Jean-francois Duval
00:11 13 Jun 20
Merci à Sébastien et à l’équipe de la carrosserie pour la réparation du véhicule de ma conjointe. Nous sommes extrêmement satisfaits. Jean-François et Christina 👍
Alexandre Fournier
00:23 18 Mar 20
Le directeur me dit qu'il veux mètre un contrevenant dehors. Ses pour sa qu'il affiche.....Je le laisse parler ils finis par me dire que il a besoin d'un laveur polisseur . Je lui répond que j'ai encore besoin d'un coach pour buffer une scratch ou les cheveux d'ange . ( ses une shop de carrosserie ils savent toute comment FAIRE facile à montrer ) quand je lui est dit sa il ma revirer de bord ! Hey le grand monsieur prétentieux, je suis le meilleur technicien tu aura jamais dans ta vie pis sérieusement comment vous faite pour demander à un gars si ils ses le polissage si tu le sais même pas toi même pis tes directeur d'atelier de carrosserie ! Wow descend de ton nuage !
Linda Lamonde
17:19 12 Feb 20
Sincères remerciements pour les soins, l’attention et la diligence apportés lors de la restauration de notre véhicule de même que pour la qualité de l’accueil et du service au comptoir. Toujours chez-vous nous nous sommes sentis en confiance. La réparation a été une réussite et nous en sommes fiers. Un merci tout particulier à Armando pour sa gentillesse et sa courtoisie. Linda et Pierre
Katherine lemay
19:39 30 Nov 19
Merci au service incroyable de groupe saillant, particulièrement à Sabrina qui a su bien répondre à mes question lors de la suite de l'estimation des dommages de mon véhicule. La job nécessaire à mon véhicule fut fait également dans un délai rapide! Merci!
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