CARROSSERIE GROUPE SAILLANT

Les avantages

Près de vous et facile d’accès

Carrosserie Groupe Saillant est facile d’accès grâce à un emplacement unique, au cœur de Ste-Foy. Situé près du Costco, à Ste-Foy, Carrosserie Groupe Saillant est accessible par la sortie Blaise-Pascal sur l’autoroute Charest entre l’autoroute Henri-IV et Duplessis.

Un travail de qualité supérieure

Notre atelier de 20 000 pieds carrés est muni d’un outillage à la fine pointe de la technologie, afin de répondre aux standards de qualité et à l’évolution constante des constructeurs de l’industrie automobile. Nos techniciens chevronnés s’assurent de livrer un travail de qualité supérieure pour combler les plus hautes attentes de chacun de nos clients rapidement.

Solide réputation

Carrosserie Groupe Saillant dessert la population de la grande région de Québec et la rive-sud, en plus de compter sur une fidèle clientèle aux quatre coins de la province de Québec. Affiliée aux concessionnaires Ste-Foy Toyota, Laurier Mazda, Option Subaru et Ste-Foy Hyundai, Carrosserie Groupe Saillant est fier de faire partie de l’élite, à Québec, pour la réparation de carrosserie et pour son service à la clientèle incomparable.

Tout sous un même toit

Afin de diversifier ses activités et de vous offrir la réparation, le remplacement et la reprogrammation de votre pare-brise, en plus des services de carrosserie, Carrosserie Groupe Saillant s’est joint à la bannière VitrXpert. Retrouvez tout sous un même toit pour une visite efficace et une prise en charge complète de votre véhicule.

Reconnu par les plus grandes compagnies d’assurances

Nous sommes fiers de collaborer avec les plus grandes compagnies d’assurances et d’être reconnus en tant que membre Réseau Confiance, membre Privilège Plus, membre Réseau DGAG et Partenaire d’Affaires par celles-ci. Notre équipe respecte les normes et les procédures des constructeurs avec rigueur, effectue les réparations avec minutie et sert ses clients avec la plus grande des attentions.

Notre réputation n’est plus à faire

Evaluations Google

4.7

Basé sur 143 avis

Carrosserie Groupe Saillant

4.7

Louise Dufresne

17:56 18 Nov 22

I would like to congratulate Mr. Jean-Philippe Chevrette for his professionalism and his eagerness to settle my damage to the bodywork. Thank you sincerely with all my heart!

Naura Lagotte

13:14 19 Oct 22

I am not a very difficult customer and this is my first complaint on Google. Receptionist who is unprofessional and arrogant. Does not confirm appointments and laughs at us on the phone and in the store. The customer service of this receptionist leaves something to be desired.Second time I have to repaint my vehicle. And always complicate to have a good service.

juliensAn1

02:01 15 Oct 22

A nightmare.Blue 2020 Subaru WRXA job on the trunk and bumper ended up spilling over the entire rear of the vehicle to the doors.Runs, cracks in the primer, slap marks in the varnish, excessive orange peel, dust in the varnish and poor color matching. They also broke some plastics in the trunk and my cargo net, but they replaced them after I told them about the breakage.They attempted to repair the body several times from May to September, but made it worse each time.They ended up doing a nice finish with the polish, but not with the color. There are now purple highlights all the way to the doors. In front view it is acceptable, but in side view or when it is darker you only see purple.They are now refusing to fix their mistake and say I have too high expectations. My car is now purple after the rear doors....see pictures...On the other hand, Sébastien is very nice and courteous and I really think that he did everything in his power to meet my expectations. Except that he is not the painter. My car is still not well repaired.I didn't want it to be showroom, but I wanted it to look like it did when I bought it new.Attention to those who want a good job. They will promise you a perfect result, but they won't. This is a place that make volume. The quality is acceptable if for you a car is used to go from point A to point B. Your car will have defects when leaving the Saillant Group bodybuilder. Take a good look at your vehicle.Update: I went to make quotes to other body shops and they too do not find that the work was done well. Why not have blended on the doors?? Did you purposely put pearl up to the doors without gradient??

juliensAn1

02:38 06 Oct 22

A nightmare.Blue 2020 Subaru WRXA job on the trunk and bumper ended up spilling over the entire rear of the vehicle to the doors.Runs, cracks in the primer, slap marks in the varnish, excessive orange peel, dust in the varnish and poor color matching. They also broke some plastics in the trunk and my cargo net, but they replaced them after I told them about the breakage.They attempted to repair the body several times from May to September, but made it worse each time.They ended up doing a perfect finish, but now there are purple highlights all the way to the doors.They are now refusing to fix their mistake and say I have too high expectations. My car is now purple after the rear doors....see pictures...On the other hand, Sébastien is very nice and courteous and I really think that he did everything in his power to meet my expectations. Except that he is not the painter. My car is still not well repaired.I didn't want it to be showroom, but I wanted it to look like it did when I bought it new.Attention to those who want a good job. They will promise you a perfect result, but they won't. This is a place that make volume. The quality is acceptable if for you a car is used to go from point A to point B. Your car will have defects when leaving the Saillant Group bodybuilder. Take a good look at your vehicle.

Elisabeth Carbonneau

18:23 29 Sep 22

Outstanding customer service!I had a mirror to replace and it was difficult to find a body that could take care of my situation. I had to call 5 different companies without success.When I contacted the salient group, I felt that my case could be taken care of, without any problem. Quickly, I got a quote and the replacement part was ordered just as quickly. They called me in the same week to inform me that the part had arrived and I was offered an appointment the next day.Unfortunately, my rearview mirror vibrated a lot while driving and I was slow to mention this information to the company. Even though I reported the problem a few weeks after the repair, there was no problem recommending the part and reinstalling it on my vehicle. All this at no additional cost. Nothing was complicated during the process and the waiting times were always more than reasonable. The follow-ups were easy to do and the employees were courteous, understanding and caring at all times!I recommend without hesitation the bodywork of the Saillant Group.

Jean-Francois Mondou

21:04 26 Sep 22

Great service!! wow! The speed in taking me for an evaluation done by Sébastien and Jérôme was more than appreciated! Very professional and excellent advice from Sébastien! I highly recommend!

Marc-André Gilbert

19:49 16 Sep 22

Outstanding service, extremely satisfied with my service, fast service and I have always been served with a big smile!!Thanks again !

Jean-Francois Mondou

20:44 14 Sep 22

Great service!! wow! The speed in taking me for an evaluation done by Sébastien and Jérôme was more than appreciated! Very professional and excellent advice from Sébastien! I highly recommend!

Francois Poulin

02:04 09 Sep 22

I have done business twice with Groupe Saillant bodywork and am very satisfied with the service and the work done. I felt confident with all the explanations given, the professionalism of the staff and the cleanliness with which the vehicles were returned to me.I recommend the Saillant Group without hesitation.

Tommy Thériault

13:00 16 Aug 22

Great service! Fast and courteous and they honor their lifetime warranty on the work.

Renaud Bergeron

22:34 12 Aug 22

Impeccable body work and fast services, thank you very much, my car is doing much better :)

Darren Lowe

00:04 23 Jul 22

Excellent service! Courteous and professional.

Hélène Jacques

19:49 14 Jul 22

I greatly appreciated the professionalism of estimator Sébastien Leclerc. He took the time to listen to my expectations, to make the assessment and to explain to me the different solution options. The work was done according to my needs. Great service!

Mireille Urlon-Lagacé

21:03 07 Jul 22

Sébastien and the Carrosserie Groupe Saillant team welcomed me warmly and offered me impeccable service! I am very satisfied with my experience and the repair of my car. :)

Jacqueline Fortin

13:24 09 Jun 22

Un gros merci à Sébastien Leclerc pour l’accueil, le professionnalisme et toute mon admiration pour le perfectionnisme de l’équipe, en particulier merci à Jean (je m’excuse de ne pas me rappeler son nom de famille) qui a fait un travail impeccable.Toute l’équipe, en commençant par la qualité de l’accueil à la réception, est remarquable. Merci

Patrick Lamarche

18:10 07 Jun 22

My car was only a month old when a thick left its mark on a door when I was parked to go grocery shopping. After contacting my insurer, I decided to entrust my car to the Groupe Saillant coachbuilder. We did a great job on my car. We see no difference from the other doors of the car. Thank you for your great work!

Francine Bédard

14:21 28 May 22

Excellent service. Exemplary professionalism. Honest assessment. flawless work. Very courteous staff.

Eric Pouliot Frechette

16:33 29 Mar 22

Nice honest, fast and efficient work. 🙂👍

bourougaa faycel

16:43 22 Feb 22

Although I arrived without an appointment, they took the time to make a temporary repair while waiting for the date of my appointment. Thanks very much.

Francois Lemieux

17:04 14 Jan 22

My file was taken care of by the estimator Sébastien Leclerc. Professional service, a courteous guy who is looking for good value for money with the most efficient file follow-up... 6 stars for Sébastien!!!!!!

Fury Racoon

13:45 13 Jan 22

1 star because it is not possible to put less. Customer service is probably the worst I've had in my entire life. Shame on you.

Nicolas Duchesneau

16:01 17 Dec 21

Bodywork side nothing to say. A great job has been done. A big effort to solve a walking problem made by the estimator. But I had a part stolen from my vehicle and I realize a few days later that they forgot to put a locknut on my wheel. Not very much at all. I travel my 3 children daily in this vehicle and it seems like it's hard not to notice it. She was probably lost and we tried to sweep under the carpet. These last minute problems undoubtedly spoil all the good that has been done before. Pity.

Manuel AÑÒ

22:49 20 Nov 21

A very big thank you to the bodywork team and to Sebastien Leclerc who was the estimator who took care of my truck.A quick job done to perfection. I really appreciated that the mechanic took the time to fix my window motor rather than wanting to buy me a new one.I strongly recommend this bodywork without hesitation!

Mthb54

19:53 07 Nov 21

Super good service! Thanks to Jean-Philippe!

Diane Lortie

13:59 26 Sep 21

Thanks to Sébastien Leclerc. As I passed for an estimate of a small crash on a bumper, he was kind enough to fix my car right away.

Marquis nadeau

20:58 06 Aug 21

Disappointed. I was carried a mirror to have it painted. After agreeing on the job to be done and the $ 80 price tag I left the mirror to the body. When I went to get it I was told that the price was now $ 132 (65% increase!) Because we had to take the mirror apart. However, it had been discussed and I was never told that the price would be higher, otherwise I would have dismantled it myself. Of course we persist on the price and after sending me out for a walk I am finally charged $ 80 as agreed. I would have liked it to have happened differently but that's it ... In addition, the mirror was removed with a sharp object that left several marks under the cover. A slat would have been preferable but who am I to show you your work. On the other hand I must say that the painting is perfect. Moral of the story: If you are doing business here, make sure you have thoroughly investigated the matter before signing your contract at the bottom of the contract.

Bruno Nadeau

18:11 28 May 21

Following the replacement of our tailgate, we had to wait 1h30 on site during delivery, the time for the mechanic to try to remove an error code that we did not have on our arrival. The mechanic failed to fix the problem and we walked away with the problem. The manager insisted on telling us that we had this problem before arriving, but it was not. Very bad attitude of this manager, should not work in customer service. According to my insurer, this bodybuilder offers 5-star service. We certainly do not have the same evaluation criteria. First and last time I do business in this business.

Jaques Leblond

01:08 13 May 21

Dynamic team driven by excellence in customer service and the talent of its employees. Group salient the bodywork specialists !!

DEMAVIC CANADA

22:58 11 May 21

Je m'aperçois qu'il y a tellement d'avis positifs, que je ne vais pas être très long sur la façon dont ces professionnels remarquables ont su remettre ma TOYOTA SIENNA en état.Alors lorsque mon assurance me demande mon avis sur mon expérience, c'est la ''guerre des étoiles'' tellement qu'il y en a ...Merci pour votre service super pro ...Je ne vous dis pas à bientôt malgré tout ;-) mais le cœur y est ...

Errol East

17:56 30 Apr 21

The service is impeccable, the staff are incredibly kind and polite. Perfect job and they put my car back so clean, I would love to know what kind of soap they use to wash the cars. The courtesy car had a full tank, I give them 5 out of 5 Well done and thank you all for your good work.

Margaux Meyssonnier

14:54 30 Apr 21

Very good service, I recommend.- Cost of repairs faithful to the estimate!- Armando took the time to explain the work to me and answer my questions. Very good customer contact.- top and quick repair. The car is delivered completely cleaned.- very convenient on-site car rental service.- everyone is very helpful and available.

Manon Pichette

18:36 29 Apr 21

Bonjour M. Philippe (l’heureux patron de Sébastien Leclerc et Jean-François à la peinture)Je suis passé l’an dernier en mai 2020 pour un problème de rouille sur le toit et une porte de ma Mazda3-2013 et j’ai eu la chance de rencontre comme évaluateur Sébastien Leclerc qui a été d’un professionnalisme en plus d’être sympathique, minutieux et de très bon conseil.Suite aussi à ses précieux conseils ainsi que de Jeff à la peinture, je suis retournée en septembre 2020 pour une décontamination de mon véhicule ainsi que de faire polir mes phares. De plus encore avec leurs précieux conseils je me suis procurer ma peinture de retouche chez Génicolor qui porte très bien son nom.Je suis retournée aujourd’hui pour évaluation de rouille qui commence un peu et encore à ma demande j’ai été servi par Sébastien et je laisse donc prochainement mon véhicule pour retouche, décontamination aussi car le travail effectuer par Jean-François l’an dernier m’a convaincu de retourner chez vous.Alors sur ce j’espère que les patrons de Sébastien et Jean-François se disent et prennent conscience qu’ils ont des perles entre les mains car une femme seule chez un concessionnaire d’auto n’est pas toujours facile.Merci

Maryse Boulanger

17:34 16 Apr 21

By far exceptional service! Really, everyone I dealt with was professional. A perfect score in all respects for Sébastien Leclerc who knew how to make me confident and reassured. A man who is in HIS place that's for sure!

Jean Gregoire

18:13 25 Mar 21

Very good courteous service and deliver your car clean and similarly to the car rental service excellent and courteous

Marie-Pier Collin

20:28 22 Mar 21

It is impossible for me to pass over in silence the exceptional work of Mrs. Hardy as well as of her colleague (Mathieu) I believe. They quickly grasped the issues related to my car, which could not even move forward almost to my destination. You have been very human and I appreciate everything you have done for me!Sincerely, Marie-Pier

Claude DeMontigny

22:36 20 Jan 21

I enjoyed my experience with the staff.Warm welcome, desire to help me.Directed effectively to the right people.Availability and flexibility.I would definitely recommend this service business to a friend in need.

Alvin-Dexter Landry

19:09 17 Dec 20

Vraiment occupé, mais savent très bien gérer le temps. Super service.

André Therrien

19:52 04 Dec 20

Thanks for your super good job

Marc Rossignol

19:07 09 Nov 20

The whole team is very professional!

A Google User

17:09 17 Sep 20

I recommend this company without hesitation. They are very knowledgeable and they stand out. I have a German car which requires special care during repairs. I have been to this recommended garage twice in a year and each time the customer service and repairs they have done have been impeccable. They even make sure that the temporary replacement automobile is of equal or better quality than your car. Deadlines, appointments and telephone follow-up are very well respected and coordinated. Thank you very much to all of your team. Serge Poulin

Guillaume Marcotte

20:46 26 Aug 20

Place that I highly recommend! Super nice and professional employees. I had to change the door of my vehicle following an accident and when I returned to the garage after the work it was impeccable.

Stéphanie Marcoux

18:30 28 Jul 20

Very professional, impeccable and very clean work, I highly recommend you.

Louis Fréchette

11:37 28 Jul 20

Friendly people, courteous and meticulous in every detail. After a very bad experience in another body shop, the Groupe Saillant experts resumed repairs and delivered work of exceptional quality!A pleasure to do business with them, I recommend!

Guylaine Langlois

21:56 18 Jul 20

Excellent service! Courteous and attentive staff.The repair of my vehicle was beyond my expectations.The finishing work was perfect. Well done to the body shop staff.A special thank you to Mr. Sebastien for his integrity and frankness.

Jean-francois Duval

00:11 13 Jun 20

Merci à Sébastien et à l’équipe de la carrosserie pour la réparation du véhicule de ma conjointe. Nous sommes extrêmement satisfaits. Jean-François et Christina 👍

Jean-maurice D'anjou

11:35 20 May 20

Personnel gentil à la réception. Courtois.

Alexandre Fournier

00:23 18 Mar 20

Le directeur me dit qu'il veux mètre un contrevenant dehors. Ses pour sa qu'il affiche.....Je le laisse parler ils finis par me dire que il a besoin d'un laveur polisseur . Je lui répond que j'ai encore besoin d'un coach pour buffer une scratch ou les cheveux d'ange . ( ses une shop de carrosserie ils savent toute comment FAIRE facile à montrer ) quand je lui est dit sa il ma revirer de bord ! Hey le grand monsieur prétentieux, je suis le meilleur technicien tu aura jamais dans ta vie pis sérieusement comment vous faite pour demander à un gars si ils ses le polissage si tu le sais même pas toi même pis tes directeur d'atelier de carrosserie ! Wow descend de ton nuage !

Linda Lamonde

17:19 12 Feb 20

Sincères remerciements pour les soins, l’attention et la diligence apportés lors de la restauration de notre véhicule de même que pour la qualité de l’accueil et du service au comptoir. Toujours chez-vous nous nous sommes sentis en confiance. La réparation a été une réussite et nous en sommes fiers. Un merci tout particulier à Armando pour sa gentillesse et sa courtoisie. Linda et Pierre

Katherine lemay

19:39 30 Nov 19

Merci au service incroyable de groupe saillant, particulièrement à Sabrina qui a su bien répondre à mes question lors de la suite de l'estimation des dommages de mon véhicule. La job nécessaire à mon véhicule fut fait également dans un délai rapide! Merci!

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Les avis de nos clients

Service de carrosserie à Québec

À la recherche d’un carrossier à Québec? Carrosserie Groupe Saillant à Ste-Foy, près de Lévis et de Charlesbourg, est la place où aller pour profiter d’un service rapide et professionnel en matière de réparation de carrosserie et d’esthétique automobile. Que ce soit pour réparer votre véhicule à la suite d’une collision ou tout simplement pour lui redonner son éclat de jeunesse, vous pouvez compter sur notre équipe pour mener à bien les travaux requis.

Carrosserie Groupe Saillant en quelques mots

Carrosserie Groupe Saillant, c’est d’abord et avant tout des techniciens qualifiés et chevronnés en mesure d’effectuer tous les travaux de carrosserie et d’esthétique dont votre véhicule a besoin, peu importe la marque et le modèle. De plus, nous travaillons étroitement avec un grand nombre d’assureurs renommés. Mais c’est aussi :

Un atelier de 20 000 pieds carrés rempli d’équipements à la fine pointe de la technologie;
Une capacité d’accueil de plus de 50 véhicules simultanément;
Un service de réparation de carrosserie regroupant plusieurs services sous un même toit;
Un atelier de carrosserie facilement accessible, peu importe où vous vous trouvez dans la ville de Québec;
Et plus encore!

Plusieurs services sous un même toit!

En plus de procéder à la réparation et au débosselage, nous vous offrons différents services tels l’estimation pour les assurances – ou pour particuliers – un atelier de peinture, le redressement de châssis, la soudure de pièces en plastique, la réparation des pièces en aluminium et plus encore. De plus, grâce à notre affiliation à la bannière VitrExpert, nous pourrons procéder sur place à la réparation ou au remplacement de votre parebrise et de vos vitres endommagées!

Enfin, en matière d’esthétique, nos techniciens peuvent procéder au polissage des phares, au traitement Aquapel, au traitement à l’acide ou encore au nettoyage en profondeur de votre véhicule.

Pour tous vos besoins en matière de réparation et d’esthétique dans la région de Québec, Carrosserie Groupe Saillant est votre carrossier par excellence; profitez de prix avantageux et d’un service de qualité exceptionnelle et ce, sur tous nos services! Contactez-nous pour un rendez-vous dès aujourd’hui!

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